Welcome to NETO Tours (“NETO”, “Company”, “we”, “our”, or “us”). These Terms and Conditions govern your use of the NETO Tours website and services available at www.netotours.com (the “Website”). By accessing or using this Website, you agree to be bound by these Terms.
If you do not agree to these Terms, you should not use this Website.
NETO Tours is an online platform that connects travelers with independent local tour operators across The Bahamas. The Website allows users to browse available experiences and book tours directly with participating operators.
NETO Tours acts as a booking and marketing platform and may not operate all tours directly.
You must be at least 18 years of age to make bookings through the Website.
By using the Website, you represent that:
You are legally able to enter into binding agreements.
The information you provide during booking is accurate and complete.
When booking a tour through the Website:
A non-refundable deposit (typically 20%) may be required at the time of booking.
The remaining balance is payable directly to the tour operator upon arrival, unless otherwise stated.
Booking confirmation will be sent via email after payment is processed.
Tour details such as schedules, inclusions, and pricing may change without notice due to weather conditions, safety requirements, or operational circumstances.
Cancellation policies may vary by tour operator but generally include:
Deposits are non-refundable once a booking is confirmed.
Cancellation within a certain period before the tour may result in additional charges.
If a tour is cancelled by the operator due to weather, safety, or unforeseen circumstances, guests may be offered:
A rescheduled tour
A credit
Or a refund of the booking deposit (at the operator’s discretion).
Guests participate in tours at their own risk.
By booking a tour, you acknowledge that:
Outdoor and adventure activities may involve inherent risks.
You are responsible for determining whether you are physically capable of participating.
You must follow all instructions provided by tour guides and operators.
NETO Tours and participating operators reserve the right to refuse service if a guest’s behavior poses a safety risk.
To the fullest extent permitted by law:
NETO Tours acts as an intermediary between guests and independent tour operators.
NETO Tours is not liable for injuries, losses, damages, delays, or accidents occurring during tours operated by third-party providers.
Guests agree to hold harmless NETO Tours, its officers, employees, and partners from claims arising from participation in any booked tour.
Users agree not to:
Use the Website for unlawful purposes
Attempt to hack, disrupt, or compromise the site
Copy or distribute website content without permission
Misrepresent identity or booking details
Violation may result in termination of access.
All content on the Website, including:
text
images
logos
tour descriptions
branding
is the property of NETO Tours or its partners and may not be reproduced without permission.
By participating in tours booked through NETO Tours or its partner operators, guests acknowledge and agree that photographs, videos, or other media may be captured during the tour experience.
Guests grant Blue Green Outdoors (BGO) and affiliated tour operators the irrevocable right to use, reproduce, publish, and distribute such images or recordings for promotional, advertising, marketing, and other positive business purposes.
This includes use in:
Social media
Websites
Promotional materials
Advertising campaigns
Print publications
Video or multimedia content
No compensation shall be owed for such use.
Guests who do not wish to appear in media content must notify the tour operator prior to the start of the tour.
Payments made through the Website may be processed by third-party payment providers. NETO Tours does not store or process full payment card details directly.
By submitting payment information, you agree to the payment provider’s terms.
The Website may contain links to third-party services or websites. NETO Tours is not responsible for the content or practices of these external services.
NETO Tours may update these Terms at any time. Updated terms will be posted on the Website with a revised effective date.
Continued use of the Website constitutes acceptance of the updated Terms.
These Terms shall be governed by the laws of The Commonwealth of The Bahamas.
Any disputes shall be resolved in the courts of The Bahamas.
For questions regarding these Terms, please contact:
NETO Tours
East Mall Drive
Freeport, Grand Bahama, The Bahamas
Email: [email protected]
Phone: +1 (242) 727-6161